What is an installment loan?

An installment loan is a short-term, unsecured loan extended to borrowers. The repayment is carried out over a predetermined amount of time and the loan is paid back in a series of payments, or installments that go toward the loan.

What are your minimum requirements?

Full Time W-2 Employee with email address, home phone, checking account in good standing, and you must be at least 24 years of age. All signed Loan Agreements are subject to verification of prior loan history and application data. For a complete list of minimum requirements, please check our Requirements page.

How much money can I borrow?

Our Installment Loans range from $100+-$1000. However, our first-time clients are only allowed to draw a maximum of $400.

The minimum required payment will be deducted from your bank account via ACH or Electronic Check. Your minimum payment will be comprised of fees, interest and principal every due date, which will coincide with your pay dates. If you would like to reduce your balance or pay in full, simply contact our office at 877-979-2028. If you are unable to reach us via telephone, simply email us at support@lendersupport.net and someone will get back to you by the next business day.

When will the money be in my bank account?

If your application is received, verified, and e-signed before 3PM CST on a banking day, we will transfer the money to your bank overnight, and the funds should be posted to your account the next banking day.

When will I hear back for you?

During our normal business hours of 9am CST to 5pm CST, we will contact you by telephone within 15 minutes after we receive your application.

Do you check credit?

We will not request credit reports from any of the three (3) major credit bureaus. However, we do verify that you are actively employed.

Credit Authorization Policy

Typically, applicant information is reviewed in real-time to determine eligibility. You acknowledge by completing and submitting the website application that you are applying for a loan. We verify applicant information through national consumer databases including, but not limited to, Clarity, Data X, Experian, Equifax, Factor Trust, and Trans Union. We may pull these reports in order to determine your eligibility and ability to repay.

Why do I need to submit my banking and Social Security Information?

We must have your personal information to verify your identity and to deposit funds into the correct bank account. Your information is always kept secure and confidential in our encrypted database.

What states are currently not serviced?

Alaska, Arkansas, Connecticut, District of Columbia, Georgia, Hawaii, Kansas, Massachusetts, Maryland, North Carolina, New Hampshire, New York, Pennsylvania, Rhode Island, South Carolina, Virginia, Vermont, West Virginia, Puerto Rico, Virgin Islands or any other US Territory. We do not offer Installment Loans to active military personnel or their dependents.

How do you protect my privacy?

View our privacy policy HERE.

Can I pay my Installment Loan back early?

Yes, you can pay your Installment Loan back early. Please contact us at least three (3) business days before your due date to let us know that you want to debit your account early. You will not be entitled to a refund or discount of the fees.

When I receive the money, will I receive a statement of my account’s standing?

A periodic billing statement is e-mailed every two (2) weeks a few days prior to your scheduled due date that coincides with your pay dates. These statements include items such as principal balance, interest charges, and available credit left. It is imperative that you keep a working e-mail address that you monitor on a regular basis.

Why am I not receiving e-mail notifications about my account?

In some instances, it may be the case that our emails get filtered into your spam folder. It is important to make sure that you monitor your spam folders as well if you expecting emails from our company. If you have any questions regarding the failure to receive e-mail notifications regarding your account, please call us at 1-877-979-2028 and we will be more than happy to assist you.

What if I don’t have the money in my bank account to make my payment?

If your payment due date arrives and you don’t have the funds available in your bank account, contact us immediately. Only by discussing your repayment options with us will allow you to be able to keep your account in good standing.

This Installment Loan account is designed as a short-term cash flow solution and not designed as a solution for a longer-term financial need. Additional fees may accrue if the outstanding principal balance is not paid at the end of the billing cycle. The exact availability of the funds is subject to your bank’s processing schedules and policies. Remember, if you are approved on a Friday and the following Monday is a bank holiday, you will not receive your funds until Tuesday. If you have any questions, please contact your bank’s ACH department.